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Session 2a |
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Saturday 12:00 – 12:40 |
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A2a |
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Liam Brown Talk the Walk - how you can be an expert in anything |
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Presentation type: |
General Presentation, 40 minutes |
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Audience type: |
Mixed |
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Summary |
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It is said - 'Those who can, do, and those who can't, teach.' This might neatly sum up the dilemma faced by many practitioners working in the field who wish to migrate from 'Business English' to management and communication skills, but feel disadvantaged due to apparent (and real) lack of expertise in specialist professional areas or sectors. We will speculate on how some non-expert trainers have broken through this apparent barrier. We look for clues in knowledge management - seeing how accessing tacit knowledge ('the know-how that you can't express in words'), seeing patterns, anomalies, or simply understanding 'the way things work' are crucial. We look at the nature of 'expertise', and draw some implications. Through analysis (of process), observation (of practices and craft), and social interaction, trainers can add to acknowledged standard methods of building a credible profile to offer employers - formal education, professional training, practical experience in business. |
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Biodata |
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Liam Brown is the London based Training and Development Manager for the English & Exams Division, at the British Council, working with the global Teaching Centre and Exams network. He specialises in areas relating to Teacher Professional Development; Individual and Organisational Learning; Performance Management, Knowledge Management and New Ways of Working in education, with particular reference to the ELT context, speaking and writing on these issues in many countries. He has worked for the British Council as teacher, trainer and manager in Nigeria, Spain, Saudi Arabia, Hong Kong & Singapore. |
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C2a |
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Jamie Mann Introducing the CBEC - Creating customised in-company courses that are integrated with the CEF |
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Presentation type: |
General Presentation, 40 minutes |
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Audience type: |
Mixed |
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On behalf of:
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The British Council |
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Summary |
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This talk is designed for those Business English teachers or freelance trainers who want to bridge the gap between a company's training needs and the 'standard' Business English offer. Recognising a gap in the market for customised Business English training - and inspired by ideas from last year's BESIG - I have been developing a training 'product', christened the Customised Business English Course or 'CBEC', which is a system for creating and delivering customised in-company courses in Bulgaria. Combining a communicative methodology, business skills training and the CEF, CBEC courses do away with the need for coursebooks and partly use the company itself as a resource. I aim to discuss the pros and cons of the CBEC and describe the course design process, explaining how it has changed during the year in response to course evaluation data. |
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Biodata |
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Jamie Mann is corporate training manager at the British Council in Sofia and has seven years' experience in teaching and business skills training. |
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D2a |
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Nina Leeke Getting the most out of Case Studies |
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Presentation type: |
Commercial, 40 minutes |
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Audience type: |
Inexperienced |
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On behalf of:
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Oxford University Press |
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Summary |
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In this workshop we will share opinions/experiences of using case studies in the Business English classroom. Then we will work through part of a case study (from 'Business Results'). After this we will draw conclusions on how to get the most out of using case studies. |
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Biodata |
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Currently Director of Studies at Corporate Communications, Budapest. Former teacher of General and Business English in Hungary, Romania, China, South Korea and UK. Co-author of 'Business One:One Advanced' (OUP). |
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F2a |
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Scott Tokaryk Presenting Perfect English for Professionals: Cornelsen's Complete Blended Learning Suite |
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Presentation type: |
Commercial, 40 minutes |
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Audience type: |
Mixed |
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On behalf of:
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Cornelsen Verlag |
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Summary |
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Although the demand for blended
learning courses has continued to grow over recent years, many language
schools have not taken the plunge into this exciting field of teaching.
Barriers such as high-costs, licensing fees and a (slight) apprehension
towards new technologies have stood in the way. |
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Biodata |
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Scott Tokaryk has been a project manager at Cornelsen Corporate Solutions (Berlin) since May 2007 where he is responsible for developing blended learning products. Prior to joining Cornelsen, he was a Business English and ESP trainer at universities and private language schools in Germany and France. Originally from Halifax, Canada, Scott has lived in Europe since 1997. |
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G2a |
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Deshini Chetty Business Language Training and Employability - A Case Study of India |
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Presentation type: |
General Presentation, 40 minutes |
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Audience type: |
Mixed |
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Summary |
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India is the fastest growing economy in the IT and BPO sector. As the sector grows India faces the challenge of ensuring that it can meet the industry requirements for employability. This growth has created a 'war for good talent' and increasing challenges to meet the demands for entry level positions. The presentation will examine the English language challenges facing India as it grows and competes in the global economy. It will also provide case studies of how Cambridge ESOL are working with local partners in India to manage this challenge and increase employability and the opportunities for international language trainers. |
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Biodata |
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Deshini Chetty is the Global Manager - World of Work at Cambridge ESOL. Deshini joined Cambridge ESOL from the Pearson group where she initially led the international commercial/product management of the EFL portfolio in Edexcel International and was a key member of the team involved in the start up of the English testing business unit in the UK. Deshini has 16 years global experience in the EFL industry gained in teaching, training, publishing and assessments. Her current role as Global Manager - World of Work is primarily concerned with driving the global strategy for the Cambridge ESOL World of Work portfolio. |
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H2a |
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Nick Robinson Teaching English for computer users - challenges and solutions |
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Presentation type: |
Commercial, 40 minutes |
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Audience type: |
Mixed |
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On behalf of:
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Cambridge University Press |
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Summary |
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Teaching English for computer users presents its own distinct set of challenges, regardless of how tech-savvy the teacher is: issues of learner motivation, language-learning competency and materials selection all come into play. Drawing examples from 'Infotech 4th Edition', recently published by Cambridge University Press, this talk will examine these issues with the aim of presenting solutions to make the teaching of English for ICT (Information Communications Technology) easier and more effective. Specific ideas for how to motivate learners and encourage communication in class will be discussed. |
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Biodata |
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Nick Robinson is a freelance editor, author and trainer based in York, UK. He taught in Barcelona, Spain, specialising in ESP and Business English, and then worked for Cambridge University Press for several years, primarily as an editor on the ESP and Business English lists. He has researched and developed materials for law, medicine, ICT, marketing, finance, nursing and the media. He is the author of the 'Infotech 4th Edition' Online Workbook and co-author of the forthcoming 'face2face Advanced' Teachers Book. He has run teacher training workshops in several European countries. |
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J2a |
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Nikolina Korecic Intercultural Legal Communication |
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Presentation type: |
General Presentation, 40 minutes |
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Audience type: |
Mixed |
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Summary |
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Every day millions of people belonging to different nations and cultures meet and conduct various business operations in English, serving as lingua franca. Intercultural business communication is furthermore affected by the legal systems of the cultures involved. The Anglo-American legal system is based essentially on common law, whereas the legal systems of much of continental Europe are based on civil law. In this presentation the role of culture in intercultural legal communication is discussed, as well as current empirical studies and research projects in the field of intercultural communication. In conclusion, a short overview of advanced communication skills needed by lawyers to participate in such cross-cultural encounters is given. How cultural factors can affect presentations, negotiations with foreign partners, as well as meetings in an international boardroom is described and supported by practical experience of teaching the International Legal English Course. |
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Biodata |
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Nikolina Korecic (Zagreb, Croatia) has been teaching Business English for 11 years. She works as a Business English teacher-trainer and mentor in HalPet Business Communication Center in Zagreb, Croatia, specializing in Business English teaching and training in business communication skills. She has specialized in the areas of finance, law, intercultural communication and presentations. In addition, she teaches the International Legal English Course at the Faculty of Law in Zagreb, Croatia, and works as a freelance translator. She holds a B.A., a B.M., and a M.A. in Music amongst others. |
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K2a |
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Mike Hogan Why are they here? What motivates Business English Students? |
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Presentation type: |
Workshop, 40 minutes |
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Audience type: |
Mixed |
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Summary |
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What motivates our learners? Why is attendance in some groups higher than in others? Why do some groups do homework and others don't? Is there something better which we could be doing to boost motivation in our classrooms? In ourselves? In this workshop I look at what motivates our learners, based on recent research I have carried out in Germany as part of the Trinity TESOL Diploma with students in different companies and with different trainers. This was done in order to try and establish some reasons for discrepancies between groups. I will also show you some useful activities for boosting motivation in your learners. After this workshop you will have a better understanding of what motivates typical Business English learners, and how we can channel this motivation and feed off it. |
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Biodata |
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After starting teaching in Dublin in 2000 Mike moved to Germany in 2001 where he has been primarily teaching Business English ever since. Mike's special areas of interest are teaching one-to-one, materials development and teacher training. He believes in a flexible, collaborative and communicative approach to increasing professionals' English language competence, teaching them what they need when they need it. He is the training manager in southern Germany for LTC (Language Training Center) and lives in a small village in the woods near Nuernberg. His private interests include travel, jogging and snowboarding. |
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L2a |
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Kalyan Chattopadhyay Assessing communication skills training needs in hospitals for improved informed consent process |
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Presentation type: |
General Presentation, 40 minutes |
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Audience type: |
Mixed |
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Summary |
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The alarming rise in litigation
concerning healthcare in India has its origin in the failure of
hospital support staff and physicians to involve the patients and their
relatives in medical decision-making processes by providing necessary
information to them about the medical intervention. Their ability to
fulfil this primary function is attributed to their deficiency of
effective communication skills. The paper proposes to share the issues
relating to the perceptions of the patients in Indian hospitals about
the present state of communication skills of the hospital staff and
physicians providing and exchanging information on matters relating to
informed consent. |
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Biodata |
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Kalyan Chattopadhyay has published ten research papers on language and literature to his credit. He has presented papers, has conducted teacher training programmes in institutes and also workshops in national and international conferences in India and Sri Lanka, Malaysia, Cambodia and Krasnoyarsk, Russia (online). Presently he is preparing a Handbook on Workplace Communication Skills. His research interests include ESP course designing, and materials development, Workplace English, Computer mediated communication and e-content development. Presently is a Senior Lecturer, Department of English, and Coordinator, Centre for Communication Skills, Bankim Sardar College, and Guest Lecturer, Rabindra Bharati University. He is also a visiting faculty member of the MA ELT Programme of Netaji Subhas Open University and the MA English course at the University of Burdwan, India. |
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M2a |
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Emma-Sue Prince Cert TEB – Certificate in Teaching English for Business |
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Presentation type: |
Workshop, 40 minutes |
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Audience type: |
Mixed |
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On behalf of: |
EDI |
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Summary |
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This presentation will provide participants with an overview of the need for more regulation in the market for teacher trainer qualifications for Business English. The presentation will focus on the re-launch of the LCCI teacher training qualification of the longstanding Certificate in Teaching Business English and provide participants with the syllabus, guidance and promotional material for both course trainer accreditation as well as information for teachers interested in taking a qualification in business English training. |
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Biodata |
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Emma-Sue Prince, Chief Examiner for the LCCI’s Spoken English for Industry and Commerce (SEFIC) and the Further Certificate in Teaching Business English (FTBE) is an experienced business English teacher trainer working mainly in developing and transitional environments. She also has her own business consultancy focusing on management development and business strategy and works with a wide range of businesses and chariites in the UK and internationally. More recently the consultancy has ventured into CSR work with corporates and business mentoring as well as social entrepreneurship. |